Terms of Use
The primary concern of our company is to make absolutely clear the rights and obligations of spicebros.gr towards the users of our website, and to inform our customers about their rights and obligations, in order to achieve their optimal service when searching for and acquiring the products they desire.
The company details are
VAT number 154080839
ADDRESS
KOUGI SAMOUIL 10
17342 AGHIOS DIMITRIOS
PERSONAL DATA
To make a purchase on spicebros.gr, it is necessary for you to disclose your personal information, your email address, and, if you choose to pay by credit card, you will need to provide us with your credit card number and its expiry date.
Spicebros.gr, strictly adhering to the principles of personal data protection provided by law and international conventions, will not proceed with any unfair use without your prior approval. Spicebros.gr in no way discloses, publishes, sells or exchanges the personal data and information you entrust to us. Exceptionally, your personal data may be disclosed by the company, always in compliance with the procedure provided by law, when this is imposed by a Public Authority, Court, etc.
Spicebros.gr reserves the right to inform its suppliers with sales statistics, which however will in no case contain personal data that could lead to the identification of individuals.
You can also at any time, if there is a reason, change the personal information you have provided us or restrict or cancel the use of some of this information (e.g. your credit card number) by filling out the relevant electronic form.
PRICES OF PRODUCTS SOLD
The prices listed next to each product include the corresponding VAT (0-24%). These prices apply to the quantities available in our warehouse, while spicebros.gr reserves the right to adjust prices.
MISCELLANEOUS
- Availability: For all products on the spicebros.gr website, there are clear indications of their availability. This way you can easily find out before placing your order which of our products are available and immediately deliverable. Even for products that are not immediately available, you can send us your order and we will contact you via e-mail or phone, as soon as possible, to inform you about the possible time of receipt and delivery of the product to you. If you are not satisfied with the delivery times, you always have the right to cancel the order for that product.
In any case, it must be made clear that the delivery time of your order also depends on the availability of the products.
The primary concern of our company is to make absolutely clear the rights and obligations of spicebros.gr towards the users of our website, and to inform our customers about their rights and obligations, in order to achieve their optimal service when searching for and acquiring the products they desire.
PERSONAL DATA
To make a purchase on spicebros.gr, it is necessary for you to disclose your personal information, your email address, and, if you choose to pay by credit card, you will need to provide us with your credit card number and its expiry date.
Spicebros.gr, strictly adhering to the principles of personal data protection provided by law and international conventions, will not proceed with any unfair use without your prior approval. Spicebros.gr in no way discloses, publishes, sells or exchanges the personal data and information you entrust to us. Exceptionally, your personal data may be disclosed by the company, always in compliance with the procedure provided by law, when this is imposed by a Public Authority, Court, etc.
Spicebros.gr reserves the right to inform its suppliers with sales statistics, which however will in no case contain personal data that could lead to the identification of individuals.
You can also at any time, if there is a reason, change the personal information you have provided us or restrict or cancel the use of some of this information (e.g. your credit card number) by filling out the relevant electronic form.
PRICES OF PRODUCTS SOLD
The prices listed next to each product include the corresponding VAT (0-23%). These prices apply to the quantities available in our warehouse, while spicebros.gr reserves the right to adjust prices.
PRODUCT RETURNS
The possibility of order cancellation and product return is provided, as long as the process has been completed within 14 calendar days. Products must be in their original condition, especially for proof coins or coins with other treatments, the capsule must not have been opened and the coin must not have been touched with bare hands.
MISCELLANEOUS
- Availability: For all products on the spicebros.gr website, there are clear indications of their availability. This way you can easily find out before placing your order which of our products are available and immediately deliverable. Even for products that are not immediately available, you can send us your order and we will contact you via e-mail or phone, as soon as possible, to inform you about the possible time of receipt and delivery of the product to you. If you are not satisfied with the delivery times, you always have the right to cancel the order for that product.
In any case, it must be made clear that the delivery time of your order also depends on the availability of the products.
If all the products you want are not available, you will receive them in partial shipments, without incurring additional shipping costs.
- Force majeure: If, due to force majeure (e.g. extreme weather conditions, strikes, etc.), we are unable to deliver the products to you within the specified time, we will inform you via e-mail.
- Responsibility of spicebros.gr: Spicebros.gr is not responsible for defects or poor quality of the products it offers to its customers. In any case, if a defective product is demonstrably found, you reserve the right to return it in its original packaging within 10 days, with the possibility of replacement or refund of your money.
Spicebros.gr is not responsible for an organized attack by hackers aimed at stealing users' personal data, but even in this case, credit card users are protected, as the CVV code of the cards is not stored in the system.
- Promotional messages: Spicebros.gr provides its users with the option to choose whether they wish to be informed about our new products and offers, by sending informational messages to their email or postal address or by phone. Spicebros.gr will not abuse these services. Users are always given the option to stop receiving promotional messages.
- Cookies: Like most websites on the internet, spicebros.gr uses cookies to access certain information every time you browse our website with a web browser. Without the use of cookies, it would be impossible to offer you important services such as order status, personal settings, adding items to the cart.
Cookies are alphanumeric files that we transfer to your computer's hard drive via the internet in order to provide you with services such as those mentioned above. In your browser settings, you can choose to prevent your browser from accepting new cookies or to ask you each time a new cookie is about to be installed on your hard drive. However, you should be aware that if you choose to prevent cookies from being stored on your hard drive, you will not be able to use some of our services.
- Modification of these terms: Spicebros.gr reserves the right to modify or renew the terms of use and the conditions of transactions. It is clarified that in case of modification, the terms that were valid on our website on the day you placed your order will apply to your order.
- Applicable Law: All transactions carried out through spicebros.gr are governed by international and European law that regulates issues related to electronic commerce as well as by the Consumer Protection Law (Law 2251/1994) that regulates issues related to distance sales.
- In accordance with Directive 2013/11/EC, which was incorporated into Greek law with Ministerial Decision 70330/2015, the possibility of online resolution of consumer disputes through the Alternative Dispute Resolution (ADR) procedure is now provided throughout the European Union. If the customer is a consumer (i.e. a natural person acting outside their professional capacity) and has any problem with a purchase made from our Website, they can initiate the ADR procedure through the unified pan-EU platform for online dispute resolution (ODR platform) available at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage
Ο Γουίλμπουρ Σκόβιλ (1865-1942)
He was an American pharmacist known for developing the Scoville Organoleptic Test in 1912, which measures the pungency or hotness of chili peppers. His test, known as the Scoville Scale, remains a standard for measuring the heat level of peppers and other spicy foods. Scoville's contributions to the field of gastronomy have had a lasting impact on the way we understand and measure the spiciness of foods.